Cookie policy

What we store on your device, why, and how to turn it off.

Version 1.9 · Last updated 17 Aug 2026 · Governing law: New Zealand
Showing the New Zealand version of this document

01What we use

Type Purpose Consent
Strictly necessary Keeping you signed in, holding your search and basket between pages, security and fraud prevention, load balancing Not required — the site cannot work without these
Preferences Remembering your market (New Zealand), currency, recent searches and display settings Optional
Analytics Aggregated, de-identified measurement of which pages are used and where bookings fail Optional
Advertising We do not use advertising or cross-site tracking cookies, and we do not sell audience data Not applicable

02Managing cookies

You can accept or reject the optional categories in the banner shown on your first visit, and change your choice at any time from the link in the footer.

Browser settings also let you block or delete cookies. Blocking strictly necessary cookies will stop the booking flow from working — you will not be able to hold a search or stay signed in.

We honour the Global Privacy Control signal where your browser sends one, treating it as an objection to non-essential cookies.

03Legal basis

Information stored on your device that identifies you is personal information under the Privacy Act 2020 and the Information Privacy Principles, and is handled in accordance with our Privacy Policy. Analytics data is de-identified before analysis and is not used to build a profile of you.

We retain analytics data for 14 months and preference cookies for 12 months, unless you clear them sooner.

§Contacting us about this document

KiwiFlights NZ Limited · NZBN 9429 0512 8874
Unit 205, 26 Morningside Drive, Morningside, Auckland, 1025, NZ
support@kiwiflights.co.nz · +64-800-700-093 (within New Zealand) · +64-800-700-093 (international)

This page describes the New Zealand trading entity. If you booked in the other market, switch the jurisdiction above — the contracting entity, currency and governing law are different.

Talk to a person

Something trickier than a return flight?

Multi-city trips, groups of nine or more, flying home from a different city, or dates that need to move — a search box gives up here, a person doesn’t. Ask us to price it. It costs nothing and usually comes back cheaper.

4 hrs Typical reply, in writing
20+ yrs Per consultant
NZST/NZDT Desk hours
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We’ll watch the fare for you

The best seats sell 3–6 months ahead, not in a last-minute sale. Leave your email and we’ll tell you when a good fare opens up on your route.

One email a fortnight at most. Unsubscribe in a click. We never pass your address on.
✓ You’re on the list We’ll be in touch when a good fare opens on your routes.